Payment Policy

We appreciate your business and want to ensure a smooth and secure payment experience. Please find our payment policy below:

PAYMENT METHODS

We accept the following payment methods:

• Credit/debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay

PAYMENT PROCESS

• Once you have added items to your cart, you will be prompted to checkout.
• You will be asked to enter your shipping and billing information.
• You will then be directed to the payment page to select your preferred payment method and enter your payment details.
• Your payment will be processed and you will receive an order confirmation.

PAYMENT SECURITY

• We take payment security seriously and use industry-standard SSL encryption and security measures to protect your payment information.
• Your payment details are never stored on our servers.
• Our site is PCI  compliant and is SSL secured as we use shopify for our store.
• SSL stands for Secure Sockets Layer. In layman’s terms, SSL takes your data (such as credit card information and passwords) and turns it into data that only you and the intended recipient can decrypt. SSL certificates can also provide you information about the authenticity regarding the identity of a person, business or website. You can view this information by clicking on the browser’s padlock symbol.
• Our Website includes an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

PAYMENT CONFIRMATION

• You will receive a confirmation email once your payment has been processed.
• If there are any issues with your payment, we will contact you to resolve them.

RETURNS & REFUNDS

• Refunds will be processed using the same payment method used for the original purchase.
• Returns will be processed in accordance with our Returns Policy.

If you have any questions or concerns regarding our payment policy, please do not hesitate to contact us at hi@piecestoshine.com or reach out directly to our friendly Customer Service team from Monday to Friday - 9 AM to 5 PM (PST) on +1 (628) 432-2954.