Shipping Information
Products in our warehouse will be processed and shipped within 2 business days, while out-of-stock items will be shipped as soon as possible from the manufacturer.
Orders containing multiple items may be shipped from different locations and tracking information will be provided.
The processing time for most orders is between 3-5 business days but can take up to 7 business days.
Deliveries within the contiguous US are eligible for free shipping, while deliveries to Alaska and Hawaii are charged based on weight.
International shipping rates are calculated at checkout, and the buyer is responsible for all taxes and customs fees.
If you have an APO address, contact the customer service team at hi@piecestoshine.com in advance to ensure shipping availability.
Lower 48 US States : Free (5 to 10 days)
Alaska and Hawaii : Shipping Cost calculated at Checkout based on weight (10 to 14 days)
International Shipping: Shipping Cost calculated at Checkout based on weight (14 to 21 days)
Delivery
If you are not home for the delivery, you will be left a slip to collect your parcel at your nearest post office.
If you have waited for longer than 4 weeks, please send us an email at hi@piecestoshine.com.
We will endeavour to find the whereabouts of your order and will do our best to get your order to you as soon as possible!
Most items will ship within 3-5 business days but could take up to 7 business days due to the high volume of orders we receive. Orders placed after Friday 4PM will be processed the following Monday.
If you place an order using PayPal e-check, your order will be shipped out after the payment clears.
Please check all personal and postage details (phone number, email, door number, etc.) when completing your order. We do not take responsibility for stolen or missing packages.
You will be provided multiple tracking numbers if the items have been shipped separately.
Please allow up to 14 days for all your parcels to arrive.
We adhere to the highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
For further details please check our Privacy Policy and Payment Policy
